Terms of Service

Last Updated: January 1, 2026

Welcome to Zirotrip. By accessing our website, using our AI agents (Amara), or booking travel services through our platform, you agree to be bound by these Terms of Service. Please read them carefully.

1. Scope of Services

Zirotrip acts as an intermediary agent for travel services including flights, hotels, and travel insurance. We also provide visa assistance tools powered by AI. We do not own or operate airlines, hotels, or embassies.

2. AI Visa Advisory Services

Important Disclaimer

"Amara", our AI Immigration Advisor, provides guidance based on publicly available immigration rules. This does not constitute legal advice. Zirotrip is not a law firm. Complex immigration cases should be reviewed by a qualified solicitor.

While we strive for accuracy, immigration laws change frequently. Zirotrip is not responsible for visa rejections resulting from government decisions, policy changes, or inaccurate information provided by the user.

3. User Responsibilities

  • You must provide accurate, current, and complete information during registration and booking.
  • You are responsible for ensuring your travel documents (passports, visas) are valid for your entire journey.
  • You agree not to use our platform for any fraudulent or illegal activities.

4. Payments and Cancellations

All payments are processed securely. Flight and hotel cancellations are subject to the specific terms and conditions of the respective airline or property. Zirotrip service fees for visa assistance are non-refundable once the service has commenced (e.g., document review or draft generation).

5. Limitation of Liability

To the fullest extent permitted by law, Zirotrip shall not be liable for any indirect, incidental, special, or consequential damages arising out of or in connection with your use of our services, including but not limited to travel delays, lost luggage, or visa denials.

6. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Federal Republic of Nigeria.