Privacy Policy

Effective Date: January 1, 2026

At Zirotrip ("we", "our", or "us"), we value your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, process, and safeguard your information when you use our website, mobile application, and AI-powered travel services.

Data Security

We use banking-grade encryption (AES-256) for all sensitive uploads.

Zero Knowledge

Our staff cannot view your raw documents; only our AI processes them.

Transparency

You have full control to export or delete your data at any time.

1Information We Collect

We collect information necessary to facilitate your travel and visa applications:

  • Identity Data: Name, date of birth, passport details, facial scans (for biometric verification).
  • Contact Data: Email address, phone number, physical address.
  • Financial Data: Payment card details (processed via secure third-party gateways like Stripe/Paystack).
  • Travel Data: Itinerary details, flight preferences, hotel bookings.
  • Visa Data: Employment history, bank statements, and other supporting documents required by embassies.

2How We Use Your Data

Your data is used strictly for:

  • Service Delivery: Processing flight bookings, hotel reservations, and generating visa application forms relative to your destination.
  • AI Automation: Our "Amara" agent uses your inputs to auto-fill government portals. This data is ephemeral during the session.
  • Communication: Sending booking confirmations, flight updates, and policy alerts.
  • Legal Compliance: Meeting requirements set by aviation authorities and immigration departments.

3Data Sharing

We do not sell your data. We share data only with:

  • Service Providers: Airlines, Hotels, and Transport providers to fulfill your booking.
  • Government Authorities: Embassies, High Commissions, and Border Control agencies as mandated by your visa application.
  • Payment Processors: To securely handle transactions.

4Your Rights

Under GDPR and NDPR (Nigeria Data Protection Regulation), you have the right to request access to, correction of, or deletion of your personal data. You may contact our Data Protection Officer at privacy@zirotrip.com.